Ticket Information

Q: Is parking included with my ticket?
A: No. Prepaid parking may be purchased here, or through the NYRA Box Office. Call 844-NYRA-TIX for assistance.

Q: Can parking be purchased the day of the event?
A: Parking will be sold on a first-come, first-sold basis. To ensure a spot, we recommend purchasing your parking ticket online before the event.

Q: What time does Saratoga Race Course open on Belmont Stakes Day?
A: Parking gates open at 8:30am. Admission gates open at 9:30am.

Q: Can I tailgate in the parking lot?
A: No, tailgating is not permitted in the Saratoga parking lots.

Q: Will I be receiving a souvenir ticket?
A: All box seat and premium hospitality ticketholders will receive a commemorative ticket with lanyard.

Q: Does my ticket include a program?
A: Yes, an official Post Parade is included with every ticket purchased for the Belmont Stakes.

Q: What is the maximum number of tickets that I can purchase per transaction?
A: The ticket limit is 8 per transaction.

Q: Is ADA seating available?
A: Yes, there is ADA seating available throughout the facility. All seats are sold on a first-come, first-served basis. ADA seating is sold via Ticketmaster.com or through the NYRA Box Office. Call 844-NYRA-TIX for assistance.

Q: Are there any special ticket discounts available?
A: All tickets are sold through Ticketmaster.com or through the NYRA Box Office and are sold at face value. We typically do not offer discounts on our Belmont Stakes tickets.

Q: How do I use Ticketmaster credentials to sign into Account Manager?
A: Click here to sign in. When you sign into an Account Manager site, use the same email address you have always used. The system will recognize your email and may prompt you to reset your password. Once you have successfully signed in, you will be able to use the same username and password for other Account Manager sites and Ticketmaster.com.

Q: How can I reset my password?
A: You can click “Forgot Password?” at sign-in to receive an email or a text message with a onetime code to reset your password.

Q: Can I still use my old credentials to sign into Account Manager?
A: Unfortunately, no. All sign-ins use Ticketmaster credentials. You will still use the same email, but your password may be changed.

Q: Why are my Ticketmaster credentials being used to access my Account Manager account?
A: With a secure, unified credential system, you can sign into your Ticketmaster and Account Manager sites using a single sign-in (username/password). With this new sign-in, not only is your account more secure, you no longer have to remember several username/passwords and can access your tickets faster.

Q: How can I change my account information?
A: Account information including your name, email address, phone number and password can be updated in the My Profile section of your Ticketmaster account. You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com. Your mailing address can only be updated in the profile section of Account Manager. You can also contact the Box Office ([email protected]) to make updates to the way we communicate with you.

Q: What if I don’t want a Ticketmaster account?
A: Account Manager fans will be required to use a Ticketmaster account to sign in. Ticketmaster is committed to building a modern, secure sign-in experience. Accounts created on Account Manager sites will not be marketed to by Ticketmaster unless you make a purchase directly on ticketmaster.com.

Q: How do I know if I have a Ticketmaster account?
A: Enter your email address in the email field and the system will check to see if you have an existing Ticketmaster account. If you see a message that says “Email Not Found”, you will need to sign up with a new Ticketmaster account. Creating an account is simple and secure! Follow the steps here to create an account.

Q: My account is associated with an email address I can no longer access. How can I change my sign-in credentials?
A: Contact the Box Office ([email protected]) and have them unlink your email from your Ticketmaster account. They will then change the email on your account to a new email of your choice. When you sign in again, you will use the new email address.

Q: What is ticket transfer?
A: Transfer your tickets to friends, family, clients, or anyone else. Eligible ticket holders can transfer their tickets using ticket transfer. Once the recipient receives and accepts your ticket offer, the recipient can access the tickets via a mobile device. Note: Once a ticket has been transferred and accepted, your original tickets will no longer be valid.

Q: Where is Saratoga Race Course?
A: Historic Saratoga Race Course is nestled in the Capital Region of Upstate New York, just north of Albany.

The address is:
Saratoga Race Course
267 Union Ave
Saratoga Springs, NY 12866

Q: How can I get to Saratoga Race Course?
A: For transportation options, please visit our Transportation & Directions page.

Q: Is there a map of Saratoga Race Course?
A: You can view a facility map of Saratoga Race Course here.

Q: Are there television monitors at Saratoga Race Course to watch the races?
A: Yes: No matter where you are located, there are hundreds of high definition televisions to watch all the live racing action.

The date and time of any stakes race or other track event is subject to change based on, among other things, force majeure events (including, without limitation, acts of God and other unforeseen circumstances or causes beyond reasonable control). No refunds will be permitted based on such scheduling changes.

In the event that racing is cancelled at any time prior to park opening, or is taking place at a NYRA racetrack without permitted patronage to the general public, and NYRA does not intend to reschedule such racing events, NYRA will issue ticket credits or refunds solely for all tickets/pre-paid parking purchased directly through the NYRA Box Office, or a NYRA Sales Representative, for the specific event days that are affected by such situation. In such cases, tickets purchased via third-party vendors are not eligible for a refund from NYRA and customers must directly contact the third-party vendors for assistance.